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Products and Stock

Do you have a size chart?

You can view the HIP size guides here, or alternatively find them on every product page.

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I have found the product I want but can't select my size

This usually means we’re out of stock in that size. We restock full price items as much as we can, but we don't generally restock sale product.

Contact our Customer Care and provide us with the 6 digit product code and we’ll do our best to tell you if your size is due to be restocked and give you a guide as to when.

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I've seen a product online, will the store have it too?

Every item online is stocked in store when it's first launched. You can give our stores a call on 0113 245 0652 (Leeds) or 0161 831 7870 (Manchester), with the item's description and colour to see if they've got it in stock in your size.

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I've seen something advertised but cannot find it online?

Get in touch with customer care; Should you have a query, please Contact Us and provide as many details as possible - where you saw it, the brand, style name and colourway if possible. We'll do our best to track it down.

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Can you give me any more information on a product?

We try to give as much information as possible about all our styles in the product information including the colour, materials and of course plenty of clear images, which you can zoom in on to get a closer look at the details.

If you do need any more info send an email to Customer Care and we'll do our best to help you out.

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Are the pictures shown on the site an accurate representation of the product?

We make a huge effort during the photography process to ensure the images you see online are as close to the real thing as possible. It's worth noting that all monitors have different colour settings so please check the product description for information on the colourway.

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