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Elevate your online shopping experience and connect with our HIP Personal Shoppers in both our Leeds and Nottingham stores for a personalised 1-1 service. Whether you want to ask about sizing, a closer look at a certain piece or find out about the latest seasonal collections and launches, our team are here to help.

With features such as chat and reserve, two-way video chat and text chat, HIP Personal Shopper is here to make your online and in-store experience seamless and worthwhile.

what are you looking for?

Start by choosing the product you're looking for a closer look at and click the HIP Personal Shopper icon on the bottom right-hand corner of your screen to connect with one of our Personal Shoppers in-store.

chat to your Personal Shopper.

You'll connect with one of our dedicated in-store Personal Shoppers who are at hand to help with sizing, a closer look at a certain piece or more info on the latest seasonal collections and launches. In the rare case no one is available to connect with at that time, you can leave a direct text message which will be replied to as soon as possible by our team.

start shopping.

Once your questions have been answered and you've been able to get a closer look at item you've had your eyes on, you can complete your purchase online or our Personal Shoppers can advise on in-store stock availability and reserve the item for pickup.

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