Customer reviews are a valuable resource for helping shoppers make informed purchasing decisions. To ensure the integrity and usefulness of our reviews, we are committed to publishing only genuine feedback from verified customers. Misleading or fake reviews harm both consumers and our brand, and we take this responsibility seriously.
HIP will only publish genuine reviews from customers of HIP or the product brand, or reviews independently verified by our trusted partner. We’ll let you know if the review comes from a HIP or a brand partner. HIP will not offer incentives to customers to leave a positive review. HIP will not publish reviews that are not predominantly about the product or which use offensive or inappropriate language or images. We won’t publish any reviews that contain personal information, including social media handles.
If you are concerned that a review might not be right, then this can be flagged to HIP through a button on each review. HIP will investigate every report and permanently remove any fake or fraudulent reviews.
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Cookie Policy
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. We use Strictly Necessary cookies to make our website work. We would like to set optional cookies to give you a better user experience and to assist us in understanding how visitors use our site. Because we respect your right to privacy, optional cookies are not set unless you enable them. Click on the different category headings to find out more and change our default settings. Blocking some types of cookies may impact your experience of the site and the services we are able to offer. You can always change your preference by visiting 'Cookie Settings' at the bottom of the page.
