We are committed to providing exceptional customer service to all our customers, regardless of their individual circumstances.
We offer a variety of flexible return options to accommodate different needs and situations. If you are unable to visit one of our stores or use standard drop-off points - whether due to disability, neurodivergence, or other accessibility challenges, we offer a free collection service for UK orders from the comfort of your home via EVRi.
Alternatively please contact us at Customer Care Team and provide the details of the issue so that we can help to find the best solution.
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Cookie Policy
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. We use Strictly Necessary cookies to make our website work. We would like to set optional cookies to give you a better user experience and to assist us in understanding how visitors use our site. Because we respect your right to privacy, optional cookies are not set unless you enable them. Click on the different category headings to find out more and change our default settings. Blocking some types of cookies may impact your experience of the site and the services we are able to offer. You can always change your preference by visiting 'Cookie Settings' at the bottom of the page.
