We understand you might need a little more time over the festive period to return items to us. From Sunday 25th October you can return your items to us for a refund or exchange up until the Saturday 16th January 2021 as long as they are accompanied by a valid proof of purchase. All other customer returns terms and conditions apply. Please note we are unable to process refunds in store between 26th-29th of December. This does not impact your statutory rights.
InPost
Free Returns with InPost 24/7 Lockers - Return unwanted items any time, day or night - It takes seconds to return with just the scan of a barcode - No need to queue or wait for staff - Send from over 1,000 lockers across the nation - *Items under 15kg weight and 38cm x 38cm x 64cm Visit InPost to find your nearest locker.
Asda ToYou
FREE returns to over 600 Asda stores!
Collect+ is FREE and has parcel drop points in over 4,500 local stores, most are open early 'til late, 7 days a week, so you can return items at a time and place that suits you.
All orders can be returned within 28 days for a full exchange or refund. Check our returns page for more information.
If you would like further information on any of our products, such as measurements etc. please contact our customer care team via email - info@thehipstore.co.uk.