We understand you might need a little more time over the festive period to return items to us. From Sunday 25th October you can return your items to us for a refund or exchange up until the Saturday 16th January 2021 as long as they are accompanied by a valid proof of purchase. All other customer returns terms and conditions apply. Please note we are unable to process refunds in store between 26th-29th of December. This does not impact your statutory rights.
Free Returns with InPost 24/7 Lockers - Return unwanted items any time, day or night - It takes seconds to return with just the scan of a barcode - No need to queue or wait for staff - Send from over 1,000 lockers across the nation - *Items under 15kg weight and 38cm x 38cm x 64cm Visit InPost to find your nearest locker.
FREE returns to over 600 Asda stores!
Collect+ is FREE and has parcel drop points in over 4,500 local stores, most are open early 'til late, 7 days a week, so you can return items at a time and place that suits you.
All orders can be returned within 28 days for a full exchange or refund. Check our returns page for more information.