Simply follow the link to the returns portal to have your parcel collected from the comfort of your own home or drop off at your nearest available ParcelShop. To drop off at ParcelShop you can either print your returns label at home or generate a QR code and print a label in store. Just follow these simple steps: 1. Re-pack your items and include the returns form provided. 2. Find your nearest ParcelShop drop off point by clicking here. 3. Select your preferred returns options (print your label at home or generate a QR code to print your label in store). 4. Once you’ve processed your return, you’re ready to drop your parcel at your nearest ParcelShop. 5. Keep hold of your proof of postage. We’ll email you when we receive the returned item/s.
Free Returns with InPost 24/7 Lockers - Return unwanted items any time, day or night - It takes seconds to return with just the scan of a barcode - No need to queue or wait for staff - Send from over 1,000 lockers across the nation - *Items under 15kg weight and 38cm x 38cm x 64cm Visit InPost to find your nearest locker.
FREE returns to over 600 Asda stores!
Collect+ is FREE and has parcel drop points in over 4,500 local stores, most are open early 'til late, 7 days a week, so you can return items at a time and place that suits you.
All orders can be returned within 28 days for a full exchange or refund. Check our returns page for more information.
FREE returns with DPD Pickup (UK only)
Return to 2,500 DPD Pickup shops - open 7 days a week and extended opening hours.
Return to 2,500 DPD Pickup shops - open 7 days a week with extended opening hours.
Complete your returns note and pop it into your parcel then follow these three simple steps to ensure your parcel is returned safely:
1.Print the label you have received by email and stick it on the parcel; removing or covering old labels.
2.Click here find your nearest DPD Pickup shop and drop off your parcel, you will be given a receipt so you can track it.
3.If you share your mobile number with us, we will text you when your parcel is returned - just add it in store when prompted.
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